FREQUENTLY
asked
QUESTIONS
What are your rates?
You can find our rates and services HERE.
Are there any additional fees?
Our published rates cover transportation fees but do not include parking or village entrance fees.
Which areas do you service?
We offer grooming services in Taguig, Paranaque, Las Piñas, Muntinlupa, Cavite (Bacoor, Dasmariñas, Imus & Carmona), and Laguna (San Pedro, Biñan & Sta. Rosa).
What are your payment methods?
We accept cash, GCash and RCBC bank transfer.
How to book an appointment?
Follow this link to book an appointment HERE.
Can I book on a specific date and time?
To help us save time and fuel, we plan our grooming schedule around client locations, but we’ll do our best to fit you in on your chosen date and time!
Do you groom puppies?
We’re happy to groom puppies with up-to-date vaccination records. However, for puppies aged 5 months and under, we can only offer the Full Grooming for Short Coats package as full body trimming or styling can be too stressful for them at this stage.
Do you groom pets with outdated vaccination records?
We understand how much you care about your pet, and for the safety of all pets and our staff, we require up-to-date vaccination records. Thank you for your understanding and cooperation!
How long does the grooming session take?
How do you disinfect the grooming area and tools?
What should I do to prepare for the grooming appointment?
Kindly arrange any necessary village or condominium permits in advance and please make sure a parking space with a vertical clearance of at least 2.5 meters is available, ideally with a nearby electrical outlet. If not, no worries—we have a very long extension cord.
It’s also a good idea to give your pet a walk or some exercise before the grooming appointment.